Terms of Service

Last Updated: March 23, 2026

1. Acceptance of Terms

By accessing and using JumpPoint Legacy ("the Service"), you accept and agree to be bound by the terms and provision of this agreement.

The Service is owned and operated by DataFuse (Pty) Ltd, a South African company, and is bound by South African regulations and laws. Reg No: 2017/354756/07 • VAT No: 4120287463. Your bill will reflect this.

2. Description of Service

JumpPoint Legacy provides a secure platform for documenting digital assets, nominating beneficiaries, and generating estate-ready documentation. We do not store passwords or access third-party accounts on your behalf.

3. Scope of Service and Limitations

3.1 What JumpPoint Legacy Is

JumpPoint Legacy is a digital documentation and organization platform designed to help you:

Document your digital assets, including account identifiers, platform names, and access instructions
Nominate beneficiaries for specific digital accounts and assets
Generate estate-ready documentation (Estate Packet) that can be referenced in your will
Maintain an encrypted, secure vault of your digital asset information
Track changes to your vault through comprehensive audit logging and history
Provide your executor with structured, verified documentation to support estate administration

Our platform addresses a fundamental gap in modern estate planning: in a world where digital assets increasingly constitute wealth, identity, and legacy, there is no unified, secure, and user-centric way to preserve, transfer, and honor digital estates. JumpPoint Legacy ensures that your digital life — from financial accounts to gaming achievements — becomes part of a secure, accessible, and intentional legacy, instead of disappearing with you.

3.2 What JumpPoint Legacy Is NOT

We Are Not Executors or Estate Planners: JumpPoint Legacy is a documentation tool, not a legal service provider. We do not:

Act as executors, administrators, or fiduciaries of your estate
Provide legal advice, estate planning services, or will preparation
Draft legal documents or interpret estate law
Represent you or your beneficiaries in legal proceedings
Make decisions about asset distribution or estate administration

We Are Not a Password Manager: JumpPoint Legacy does not store passwords to your external accounts. We focus on documentation and executor-friendly instructions, not credential management. You should use a dedicated password manager for storing and managing passwords.

We Do Not Access Third-Party Accounts: JumpPoint Legacy does not log into, access, or interact with your third-party accounts (such as email, social media, gaming platforms, cryptocurrency exchanges, or financial institutions). We only store the documentation and instructions you provide about these accounts.

3.3 No Guarantees of Account Access or Transfer

Platform Rules and Local Law Apply: We do not guarantee that your beneficiaries will gain access to or control of the digital accounts you document in your vault. Access to and transfer of digital assets are subject to:

Platform Terms of Service: Each digital platform (e.g., Google, Facebook, Steam, Coinbase) has its own terms of service governing account access, transferability, and inheritance. Some platforms prohibit account transfers entirely, while others have specific procedures for deceased user accounts.
Local and International Law: Estate laws, digital asset laws, and inheritance regulations vary by jurisdiction. The laws of your country, state, or province will govern how digital assets are treated in your estate.
Platform Policies: Digital platforms may require specific documentation (such as death certificates, court orders, or letters of administration) before granting access to a deceased user's account. Some platforms may delete accounts or deny access regardless of your wishes.
Technical Limitations: Some digital assets (such as cryptocurrency wallets without recovery phrases, or accounts with two-factor authentication) may be technically inaccessible without specific credentials or devices.

What We Provide: JumpPoint Legacy provides verified documentation and a structured process to support your executor and beneficiaries in their efforts to access your digital assets. We generate Estate Packets with Vault Reference Codes that can be referenced in your will and used to initiate claims. However, we cannot guarantee outcomes, override platform policies, or circumvent legal requirements.

3.4 No Arbitration or Dispute Resolution

Neutral by Design: JumpPoint Legacy does not arbitrate disputes between beneficiaries, executors, or other parties. If a claim becomes contested or disputed:

We will pause the claim process and request executor documentation or court orders
We will not make determinations about rightful ownership or entitlement
We will not mediate between competing claimants
We will defer to legal authorities and court decisions

Disputes regarding digital asset ownership, beneficiary designations, or estate distribution must be resolved through appropriate legal channels (such as probate court, estate attorneys, or alternative dispute resolution). We will cooperate with legal authorities and comply with valid court orders.

3.5 Claim Intake and Verification Process

Executor Claim Submission: When the time comes for your executor to access your vault contents, they must follow our structured claim process designed to ensure security, verify identity, and protect your digital legacy.

Required Documentation: To process a vault access request, executors must provide three essential documents:

Certified Death Certificate: An official, certified copy of the death certificate issued by the relevant government authority, confirming the passing of the vault owner
Letter of Executorship: Official documentation from the court or estate authority showing that the person requesting access is the legally appointed executor or administrator of the estate (such as a Letter of Executorship, Letter of Administration, or equivalent legal document)
Vault Reference Code: The unique Vault Reference Code from your Estate Packet (e.g., JP-8K3D-29QF), which is essential for decryption and must be stored securely with your will or in a location accessible to your executor

Critical Importance of the Vault Code: Without the Vault Reference Code, the encrypted information in your vault cannot be decrypted. The code serves as the cryptographic key that unlocks your vault contents. This is why it is crucial to store your Estate Packet securely and ensure your executor knows where to find it. The code should be referenced in your will but not written directly in it, as wills become public documents during probate.

Submission Method: Executors can submit claims by emailing vault@jumppointlegacy.com with scanned copies or photos of the required documents, the Vault Reference Code, and their contact information (name, phone number, email address).

Verification Process: Upon receiving a claim submission, we will:

Verify the authenticity of the submitted documents
Confirm that the Vault Reference Code matches our records
Validate the executor's legal authority
Process the request within 5-7 business days in most cases
Provide the decrypted vault contents to the verified executor via secure delivery

What Executors Receive: Upon successful verification, executors will receive complete vault contents including all documented digital assets, account identifiers, platform names, access instructions, beneficiary designations, recorded wishes, contact details, and complete vault history and audit trail. However, executors receive documentation and instructions — not direct access to third-party accounts. They must then follow each platform's procedures for account access or transfer.

Disputed Claims: If a claim becomes contested or disputed, we will pause the process and request additional court documentation or legal clarification. We maintain strict confidentiality and will only release vault contents to verified, legally authorized executors. Processing times may vary depending on document verification requirements and the complexity of the estate.

3.6 Your Responsibilities

To maximize the effectiveness of JumpPoint Legacy, you are responsible for:

Accurate Documentation: Providing accurate, complete, and up-to-date information about your digital assets
Legal Estate Planning: Consulting with qualified estate planning attorneys to ensure your digital assets are properly addressed in your will or trust
Executor Authorization: Including appropriate language in your will that gives your executor legal authority to access your JumpPoint Legacy vault and manage your digital assets
Platform Compliance: Understanding and complying with the terms of service of each platform where you hold digital assets
Regular Updates: Keeping your vault information current as you acquire new digital assets or close old accounts
Secure Storage: Storing your Estate Packet securely (such as in a safe, safety deposit box, or with your attorney) and ensuring your executor knows how to access it

3.7 Recommended Estate Planning Steps

For best results, we recommend the following steps in addition to using JumpPoint Legacy:

Consult an Estate Planning Attorney: Work with a qualified attorney to ensure your will or trust properly addresses digital assets and gives your executor appropriate authority
Include a Digital Asset Clause: Add language to your will that references your JumpPoint Legacy Estate Packet and authorizes your executor to access it
Appoint a Digital Executor: Consider appointing a tech-savvy executor or co-executor who can navigate digital platforms and technical requirements
Review Platform Policies: Check the terms of service and legacy policies of your most important digital platforms (such as Google Legacy Contact, Facebook Memorialization, etc.)
Store Credentials Separately: Use a password manager with emergency access features for storing actual passwords and credentials
Communicate with Your Executor: Ensure your executor knows about your JumpPoint Legacy vault and understands how to use it

3.8 Limitations of Liability

JumpPoint Legacy is not liable for:

Inability of beneficiaries to access or transfer digital accounts due to platform policies, legal restrictions, or technical limitations
Loss of digital assets due to platform account closures, policy changes, or data deletion
Disputes between beneficiaries, executors, or other parties regarding digital asset ownership or distribution
Legal fees, court costs, or other expenses incurred in estate administration or digital asset claims
Changes to platform terms of service, digital asset laws, or inheritance regulations that affect your estate plan
Inaccurate, incomplete, or outdated information you provide in your vault

Our service is limited to providing secure documentation and organizational tools. The success of digital asset transfer depends on many factors outside our control, including platform cooperation, legal compliance, and proper estate planning.

4. Eligibility

You must be at least the age of majority in your country to use the Services. By using the Services, you represent and warrant that you are legally capable of entering into binding contracts.

5. User Accounts and Authentication

Users may be required to create an account and authenticate via a third-party provider (e.g., Clerk). You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.

6. Data Security and Privacy

We implement industry-standard AES-256-GCM encryption to protect your data at rest. All sensitive information is encrypted before storage. Please refer to our Privacy Policy for detailed information about data handling.

7. Subscription and Payment

Subscriptions renew annually unless cancelled. You may cancel your subscription at any time. No refunds are provided for partial subscription periods.

8. Prohibited Conduct

You agree not to:

Use the Services for unlawful purposes or outside the scope of permitted use
Attempt to circumvent security measures or access other users' data without permission
Upload harmful code or malware

9. Limitations of Service

JumpPoint Legacy provides documentation and organizational tools. We do not guarantee that beneficiaries will gain access to third-party accounts. Platform rules and local laws apply to all digital assets.

10. Intellectual Property

10.1 Ownership of Platform and Content

All intellectual property rights in and to the JumpPoint Legacy platform and Service, including but not limited to software, source code, databases, functionality, website design, audio, video, text, photographs, graphics, logos, icons, and the trademarks, service marks, and trade names contained therein (collectively, the "Platform Content"), are owned exclusively by DataFuse (Pty) Ltd (Registration Number: 2017/354756/07), its licensors, or other providers of such material.

The Platform Content is protected by copyright, trademark, patent, trade secret, and other intellectual property laws of South Africa, international treaties, and foreign jurisdictions.

10.2 Copyright Notice

The JumpPoint Legacy platform, including all software, design elements, documentation, and related materials, is protected by South African and international copyright laws. Unauthorized reproduction, distribution, modification, or public display of any part of the Platform Content is strictly prohibited and may result in severe civil and criminal penalties.

10.3 Trademarks

"JumpPoint Legacy," the JumpPoint Legacy logo, and all related names, logos, product and service names, designs, and slogans are trademarks of DataFuse (Pty) Ltd. You may not use such marks without the prior written permission of DataFuse (Pty) Ltd.

All other names, logos, product and service names, designs, and slogans on the Service are the trademarks of their respective owners. Use of any trademarks on the Service does not imply any affiliation with or endorsement by the trademark owner.

10.4 Restrictions on Use

You may not, and you agree not to permit any third party to:

Copy, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the Platform Content, except as expressly permitted by these Terms
Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code of the Service or any part thereof
Remove, alter, or obscure any copyright, trademark, or other proprietary rights notices from the Service
Use the Service or Platform Content for any commercial purpose not expressly permitted by these Terms
Frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information of DataFuse (Pty) Ltd
Use any meta tags or other "hidden text" utilizing DataFuse (Pty) Ltd's name or trademarks
Create any database by systematically downloading and storing Platform Content

10.5 User Content Ownership

You retain all ownership rights to the content you create and store in your vault ("User Content"), including vault items, contact details, beneficiary information, estate packet documentation, and any other data you input into the Service. DataFuse (Pty) Ltd does not claim any ownership rights over your User Content.

You represent and warrant that you own or have the necessary rights, licenses, consents, and permissions to use and authorize us to use all User Content as contemplated by these Terms.

10.6 License Grant to DataFuse

By using the Service, you grant DataFuse (Pty) Ltd a limited, non-exclusive, non-transferable, revocable license to:

Store, process, encrypt, and transmit your User Content solely for the purpose of providing the Service to you
Display your User Content back to you through the Service interface
Generate Estate Packet documentation based on your User Content
Perform backups and ensure data redundancy for service reliability

This license terminates automatically when you delete your User Content or close your account. Upon termination, we will delete your User Content from our systems in accordance with our data retention policies, except as required by law.

We will not use your User Content for any purpose other than providing the Service to you, and we will not share, sell, or disclose your User Content to third parties except as described in our Privacy Policy or as required by law.

10.7 Feedback and Suggestions

If you provide us with any feedback, suggestions, or ideas about the Service ("Feedback"), you grant DataFuse (Pty) Ltd a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such Feedback into the Service without any obligation to compensate you or provide attribution.

10.8 Digital Millennium Copyright Act (DMCA) Compliance

While we are a South African company primarily governed by South African law, we respect intellectual property rights globally. If you believe that any content on the Service infringes your copyright or other intellectual property rights, please contact us at:

Copyright Agent
DataFuse (Pty) Ltd
Email: admin@jumppointlegacy.com
Address: 19 Heron Drive, Three Rivers East, Vereeniging, 1929, South Africa

Please include the following information in your notice:

A description of the copyrighted work or intellectual property that you claim has been infringed
A description of where the allegedly infringing material is located on the Service
Your contact information (address, telephone number, and email address)
A statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law
A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf
Your physical or electronic signature

10.9 Enforcement

DataFuse (Pty) Ltd actively protects its intellectual property rights. Any unauthorized use of the Platform Content or infringement of our intellectual property rights may result in:

Immediate termination of your account and access to the Service
Legal action, including claims for damages and injunctive relief
Referral to law enforcement authorities where criminal violations are suspected

We reserve all rights not expressly granted in these Terms. No license or right is granted by implication, estoppel, or otherwise.

11. Termination

We may suspend or terminate your access to the Services if you violate these Terms or for any lawful reason with notice. You may also delete your account at any time. Upon deletion, all your data will be permanently removed from our systems and cannot be recovered.

12. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted or error-free.

13. Limitation of Liability

In no event shall JumpPoint Legacy be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Service.

14. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the Service after changes constitutes acceptance of the modified terms.

15. Contact Information

For questions about these Terms of Service, please contact us:

DataFuse (Pty) Ltd
Address: 19 Heron Drive, Three Rivers East, Vereeniging, 1929, South Africa
Email: admin@jumppointlegacy.com
Phone: +27 82 556 5295 / +27 82 572 9032

16. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of South Africa, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of South Africa. By using the Service, you consent to the jurisdiction and venue of such courts and waive any objection to the inconvenience of such forums.

If you are accessing the Service from outside South Africa, you are responsible for compliance with local laws in your jurisdiction, and you acknowledge that South African law governs your use of the Service regardless of your location.

17. Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its intent. If such modification is not possible, the invalid provision shall be severed from these Terms.

The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision of these Terms, and the remaining provisions shall continue in full force and effect.

18. Entire Agreement

These Terms of Service, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and DataFuse (Pty) Ltd regarding the use of the Service and supersede all prior or contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Service.

No amendment, modification, or waiver of any provision of these Terms shall be effective unless in writing and signed by an authorized representative of DataFuse (Pty) Ltd. Any terms or conditions contained in your purchase order or other ordering document shall be null and void.

19. Waiver

No waiver by DataFuse (Pty) Ltd of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure by DataFuse (Pty) Ltd to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

The waiver of any breach or default shall not constitute a waiver of any subsequent breach or default. All rights and remedies provided in these Terms are cumulative and not exclusive of any other rights or remedies provided by law.

20. Force Majeure

DataFuse (Pty) Ltd shall not be liable for any failure or delay in performing its obligations under these Terms if such failure or delay is due to circumstances beyond its reasonable control, including but not limited to:

Acts of God, natural disasters, earthquakes, floods, fires, or severe weather conditions
War, terrorism, civil unrest, riots, or government actions
Epidemics, pandemics, or public health emergencies
Labor disputes, strikes, or lockouts
Failure of telecommunications, internet service providers, or hosting providers
Power outages, equipment failures, or cyberattacks
Changes in law or government regulations

In the event of a force majeure event, DataFuse (Pty) Ltd's obligations shall be suspended for the duration of the event. We will make reasonable efforts to notify you of the force majeure event and to resume performance as soon as reasonably practicable.

If a force majeure event continues for more than 30 days, either party may terminate the agreement by providing written notice to the other party. In such case, you will be entitled to a pro-rata refund of any prepaid subscription fees for the unused portion of your subscription period.

21. Assignment

You may not assign, transfer, or delegate any of your rights or obligations under these Terms without the prior written consent of DataFuse (Pty) Ltd. Any attempted assignment, transfer, or delegation without such consent shall be null and void.

DataFuse (Pty) Ltd may assign, transfer, or delegate its rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets. In such event, the assignee shall assume all of DataFuse (Pty) Ltd's obligations under these Terms.

These Terms shall be binding upon and inure to the benefit of the parties and their respective successors and permitted assigns.

22. Accessibility Statement

DataFuse (Pty) Ltd is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure the Service is accessible to all users.

Conformance Status: We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Measures to Support Accessibility: DataFuse (Pty) Ltd takes the following measures to ensure accessibility of the JumpPoint Legacy Service:

Include accessibility as part of our design and development process
Provide clear and consistent navigation throughout the Service
Use semantic HTML and ARIA labels where appropriate
Ensure sufficient color contrast for text and interactive elements
Support keyboard navigation for all interactive features
Provide alternative text for images and visual content

Feedback: We welcome your feedback on the accessibility of the JumpPoint Legacy Service. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

Email: admin@jumppointlegacy.com
Phone: +27 82 556 5295 / +27 82 572 9032
Address: 19 Heron Drive, Three Rivers East, Vereeniging, 1929, South Africa

We aim to respond to accessibility feedback within 5 business days and to provide a resolution or alternative within 10 business days.

Limitations and Alternatives: Despite our best efforts to ensure accessibility, some content or features may not yet be fully accessible. We are actively working to increase the accessibility and usability of the Service. If you have difficulty accessing any part of the Service, please contact us, and we will work with you to provide the information or functionality you need through an alternative method.